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"My new ladder"
sally hartman on 7/24/2018 6:51:18 AM
Comments: At first, I did not receive my ladder, I called the company and they said it had been returned by someone. They researched the issue and found it had been delivered to the wrong town with my address. They immediately took control of the complicated issue and sent me another ladder immediately. That was great customer service in my book and I would order order products from them in the future.
"OK but not Great"
Frank Elmore on 6/2/2016 2:03:58 PM
Comments: I knew when I ordered one of the cheaper ladders that I would not be getting the best quality. The ladder is truly OK, but not great. I was a little disappointed in the finish. The blue powder coating had a few small places where the finish was rubbed off. That will, no doubt, be areas of rust development in the near future. It was relatively easy to install. I weigh 230 pounds and the ladder flexed quite a bit when I climbed on it. The steps are not welded on, but are bolted on by the purchaser... More details
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