Shipping Time Frame
Shipping time frame varies according to the product(s) ordered. For marine dock ladders and boat ladders typical shipping time frame is 2-3 business days. During peak season (April-August) this may increase. For industrial, warehouse and commercial style ladders typical shipping time frame is 3-5 business days and longer for build-to-order or custom built products. We will make effort to inform you of any delay's or extended shipping time frames so that you may plan accordingly. Once your orders ships (or partially ships) you will receive a shipping notification(s) with carrier and tracking information.
charges are calculated based on the actual weight, distance traveled
and best price found (freight, ground, next day, second day etc).
shipments are F.O.B. shipping point. Shipping method is determined by
the size and weight of each item. Items of differing size and weight may
ship independently, by different methods, even if ordered together.
Most items will be sent UPS or FedEx. Items that are too large or too
heavy will be sent by truck. There is a minimum $60 shipping fee for
truck deliveries. Someone must be present to accept truck deliveries.
Standard truck delivery is to a dock facility designed to receive
freight. Twenty-four hour notification, residential deliveries, lift
gate, or inside deliveries are available for an additional charge.
otherwise stated, freight and shipping fees will be charged for
shipments to anywhere in the contiguous United States, using a carrier
of our choice. Other terms apply to Alaska, Hawaii, Puerto Rico, and
export orders. Any extra charges incurred for additional services, such
as customer's carrier or special handling by the carrier, must be paid
by the consignee. Items backordered from an order qualifying for prepaid
shipping charges will be shipped prepaid. Title and risk of loss pass
to the customer upon tender of shipment to the carrier. In the event of
LTL damages we follow the NMFC (National Motor Freight Classification)
laws that are regulated by the Federal Government.
Shipments - We will gladly ship via your specified carrier however; we
will not ship with certain carriers due to poor experience.
you place an order, we will estimate shipping and delivery dates based
on the availability of your items and best priced carrier. Below are typical transit time for UPS, FedEx and most freight companies.
UPS-FedEx Ground: 3 - 8 Business Days
UPS-FedEx Second Day: 2 Business Days
UPS-FedEx Next Day Air: 1 Business Day
Freight Truck: 3-8 Business Days