Dock Ladders, Boat Ladders, Rolling Ladders - Dock Ladders Depot
  • Toll Free #800-497-5912 (M-F 10am-5pm CST)

Delivery Information

Shipping Time Frame
Shipping time frame varies according to the product(s) ordered.  For marine dock ladders and boat ladders typical shipping time frame is 2-3 business days.  During peak season (April-August) this may increase.  For industrial, warehouse and commercial style ladders typical shipping time frame is 3-5 business days and longer for build-to-order or custom built products.  We will make effort to inform you of any delay's or extended shipping time frames so that you may plan accordingly.  Once your orders ships (or partially ships) you will receive a shipping notification(s) with carrier and tracking information.

Shipping Charges
Shipping charges are calculated based on the actual weight, distance traveled and best price found (freight, ground, next day, second day etc).

All shipments are F.O.B. shipping point. Shipping method is determined by the size and weight of each item. Items of differing size and weight may ship independently, by different methods, even if ordered together. Most items will be sent UPS or FedEx. Items that are too large or too heavy will be sent by truck. There is a minimum $60 shipping fee for truck deliveries. Someone must be present to accept truck deliveries. Standard truck delivery is to a dock facility designed to receive freight. Twenty-four hour notification, residential deliveries, lift gate, or inside deliveries are available for an additional charge.

Unless otherwise stated, freight and shipping fees will be charged for shipments to anywhere in the contiguous United States, using a carrier of our choice. Other terms apply to Alaska, Hawaii, Puerto Rico, and export orders. Any extra charges incurred for additional services, such as customer's carrier or special handling by the carrier, must be paid by the consignee. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Title and risk of loss pass to the customer upon tender of shipment to the carrier. In the event of LTL damages we follow the NMFC (National Motor Freight Classification) laws that are regulated by the Federal Government.

Collect Shipments - We will gladly ship via your specified carrier however; we will not ship with certain carriers due to poor experience.

Transit Time

When you place an order, we will estimate shipping and delivery dates based on the availability of your items and best priced carrier.  Below are typical transit time for UPS, FedEx and most freight companies.

UPS-FedEx Ground: 3 - 8 Business Days
UPS-FedEx Second Day: 2 Business Days
UPS-FedEx Next Day Air: 1 Business Day
Freight Truck: 3-8 Business Days